Support Services Division

The Support Services Division is led by Captain Louis Grindle, which provides the essential functions of special operations, professional standards, agency training, public records, and community services. 


Training


Our agency's training division carries the extraordinary responsibility of ensuring our officers, supervisors, and support staff are properly trained on a wide array of subject material. This material ranges from ethics, professionalism, crisis intervention, juvenile crimes, emergency response, tactical first-aid, CPR, firearms, and many more.  In fact, the Maitland Police Department's training curriculum goes beyond the minimum mandatory requirements established by the Florida Department of Law Enforcement and the Florida Law Enforcement Commission Accreditation. 


Lakes Patrol


With multiple waterways within the city limits, the Maitland

Police Department recognizes the exceptional need to

remain readily available on land and water. The Maitland

Police Department is committed to safeguarding persons

and property on and along the waterways of the City of

Maitland. Members of the Lakes Patrol Unit are authorized

to enforce City Ordinances and State Statutes on or about

these waterways. 


Traffic Homicide Investigations


The Maitland Police Department recognizes that the occurrence of motor vehicle traffic crashes frequently result in injury or death of  parties involved and damage to personal property, that most crashes occur as a result of a violation of one or more Florida State Statutes, and  that traffic crashes frequently lead to civil litigation. Of primary importance is a police officer's duty to preserve and protect lives and aid the  injured, thereby insuring their safety and well-being. In the tragic event where serious bodily injury or death may occur as a result of a traffic crash, the Maitland Police Department employs men and women with extensive, specialized training to conduct Traffic Homicide Investigations.


Public Records


Throughout the daily process of law enforcement operations, a vast sum of documentation is generated. The Maitland Police Department's records division is responsible for maintaining, documenting, and storing those physical and/or digital documents. As the Maitland Police Department strives to become a "paperless agency", many of those documents are stored electronically. For a public records request, you may utilize the following means to begin your inquiry:

  • Contact the main office at: 407-539-6261 
  • FAX an inquiry to: ​407-539-2770
  • Email: records@maitlandpd.org
  • In person at the Maitland Police Department (1837 Fennell Street, Maitland, FL 32751)


Community Policing 

​The Community Policing Division of the Maitland Police Department is involved in providing many services to the citizens of Maitland. Services which include safety presentations and home security surveys are available to better serve our community. One of our goals is to inform and enhance communications to our community through a positive perspective. This communication will better serve the community and develop a relationship with the citizens.  All Community Policing Programs are free of charge.

Programs include:
Business / Home Security Surveys
Presentations
Neighborhood Watch
House Checks
Child Car Seat Checks
School Resource Officers
Juvenile Restorative Justice

Public Information

For inquiries related to the community programs above,

contact Sergeant L. Ford at 407-875-2805 or email at lford@maitlandpd.org

Child Car Seat Inspections

The Community Policing Division offers child car seat inspections by a Certified Child Passenger Safety Technician. Please contact the front desk at 407-539-6261 to set an appointment to have your child's car seat inspected.

House Checks

The Maitland Police Department provides a service to our community by checking on homes or properties of residents who are away due scheduled vacations or unexpected travel.  The information you provide tells the officers:

Who to contact in an emergency?
Will there be any vehicles parked at the home?
Is there an alarm or outside lighting?
Will anyone be working on the residence in your absence?

The House Check Form can be downloaded and once the form is complete, simply bring it to the Front Desk of the Police Department between the hours of 7:00 a.m. to 4:00 p.m., Monday through Friday or fax the signed and completed form to our Records Division at 407-539-2770. 

While away, an Officer will check on your home periodically.  The frequency of the checks will be determined by the activity in the area and the workload of the Officer assigned to your area.  Normally, properties are checked once per day. 

Neighborhood Watch Program

Neighborhood Watch is a national program of mutual cooperation among neighbors and police aimed at reducing crime in the community. It also incorporates programs that educate the community in how they, themselves, can help prevent residential crimes in their neighborhoods. Residents are trained to call the police department and report any and all suspicious activity in the area that they observe.The area that is defined for a Neighborhood Watch group is left to the individual neighborhoods. Some areas are only one block of one street while other areas encompass entire subdivisions or condominium/apartment complexes. When a group decides to form a Neighborhood Watch the neighbors contact the police department after at least 51% of all households have agreed to start a Neighborhood Watch area.

Each active area has at least one person classified as the Chairperson who is responsible for organizing meetings and relaying information to members, keeping up-to-date on new residents and making an effort to involve the elderly, working parents, and young people. In accordance with the program guidelines, each active group must meet at least annually with a representative of the police department to discuss guidance and offer help in training residents in home security, crime reporting skills and for information on local crime patterns trends throughout the city in general and the specific watch group area in particular. These meetings are held in informal settings usually at a neighbor’s home or sometimes a block party is held. All active Neighborhood Watch groups have a least two (2) Neighborhood Watch signs placed at opposing locations indicating to everyone they are entering an active watch area. 

Annual meetings are held with each specific Watch area as well as updated contact with various block Chairpersons. Free residential security surveys by trained Crime Prevention Officers are also offered to city residents.  For further information please contact Sergeant L. Ford in the Community Policing Division at 407-875-2805, or email: lford@maitlandpd.org
 
IMPORTANT NEIGHBORHOOD WATCH UPDATE:
 
1.  Do not approach, follow or make contact with suspicious persons or vehicles.
2.  Do not use the Telephone Chain Card to call neighbors for anything that is not crime prevention related.
3.  Do not share the Telephone Chain Card with anyone who is not part of your Neighborhood Watch Group.
 
Remember:

Neighborhood Watch members serve solely as the extra "eyes and ears" of Law Enforcement. Neighborhood Watch members should report their observations of suspicious activities to Law Enforcement by calling 9-1-1. Never take action on those observations. Only trained Law Enforcement should take action.


PLEASE NOTE: Florida has a very broad public records law. Most written communications to or from city employees regarding city business are public records available to the public and media upon request. Your e-mail  communications including your e-mail address may be subject to public disclosure.  If you do not want your e-mail  address released in response to a public records request, do not send electronic mail to this entity.



 ​  Maitland Police Department