Wastewater is comprised of six staff members who are responsible for the city’s 39 lift stations and the 24 mini-lift stations located in the Northwind neighborhood. This system transports approximately 1.3 million gallons of sewage per day to either the City of Orlando’s Iron Bridge Treatment Plant or to the City of Altamonte Spring’s Swofford Treatment Facility. At least one staff member is on call 24-hours per day in the event that response is needed due to resident concerns, equipment malfunctions, or power outages.
Call 407-539-6200 (pick Utility Billing) or email Customer Services Monday through Friday between 8 am and 5 pm. For emergency services after 5 pm call 407-539-6262.