Applying for a Permit
At the City of Maitland, we know that getting a permit can sometimes be an unfamiliar process and that there can be many steps to complete. For that reason and to assist in making your permitting process efficient and transparent, we want to provide you with a step-by-step guideline to navigate through your permitting process from application to Certificate of Occupancy (C/O) or Certificate of Completion (C/C).
1. Create an Account: If you haven't already, you will want to create an account with the City's Online Permitting system. To create your account, you will want to select "register" in the dropdown labeled Guest at the top right corner of the page and follow the instructions. Creating an account will allow you to do the following:
- Apply for a permit
- Calculate your permit fee(s) before you apply
- Track the progress of your permit
- Receive emails anytime there is a change in status of your permit
- Pay your invoices on-line
- Print your permit
- Request inspections
- View the results of your inspection(s)
2. Applying for your Permit: Now that you have registered an account, you will want to apply for your permit by either clicking on the yellow box titled "Permits" or by using the "apply" dropdown in the toolbar on the top of the page and selecting "Permits". If you are not sure which type of permit(s) you will need, you can view the description in the Application Assistant or by visiting our visiting our page, Selecting Your Permit Type. Additionally, you can contact one of our friendly Permit Specialists at (407) 539-6150.
Once you have selected your permit type(s) simply follow the step-by-step instructions which include adding key information such as:
- Property address
- Permit Details
- Additional Information
- Contact information such as property owner, applicant and contractor(s)
- Required files to be uploaded (the system will walk you through the required files)
- Completed and signed applicable permit checklist and/or affidavits (part of required files to be uploaded)
- Any additional information you choose to upload such as product approvals, manufactured specifications, etc.
3. Completing or Updating your Contractor Information: You will want to make sure your contractors have all the necessary registration information uploaded into our system. To upload contractor information, you will need to either click on the yellow box titled "Business Tax Receipts and Contractor Registration" or by using the "apply" dropdown in the toolbar on the top of the page and select "Contractor Registration" under the licenses column. Contractors are required to have the following active (not expired) certifications:
- Business Tax Receipt (BTR), unless exempt
- Contractor's License specific to the trade
- Liability Insurance
- Worker's Compensation Insurance
Upon submitting your application it will be reviewed by our Permit Specialists for sufficiency review. When the permit application is found sufficient, the application will be qualified to either be processed rapidly as an over-the-counter submission, or moved forward to our Plan Examiners for further review. Over-the-counter submissions are limited to the following:
- Construction or replacement of a porch or stoop that does not provide structural support for any roof or portion of a building
- Renovation or alteration work in a single-family or duplex, provided that there are no alterations to structural portions of the dwelling(s) and provided that the work does not constitute a level 2 or 3 alteration as prescribed in the Florida Building Code, 7th Edition - Existing Building Code
- Repair or replacement of with no reconfiguration of space of any non-structural component such as a partition in any structure other than single-family or duplex dwellings
- Repair or replacement of asphalt shingle roofing for single-family and duplex homes (barrel tile and metal roofs do not qualify as over-the-counter)
- Repair or replacement of any fenestration (window), exterior door, or garage door in a single-family or duplex dwelling provided there is no modification to the rough opening/framing of the structure
- Installation of a radon mitigation system within does not require new electrical work and the installation does not penetrate a fire-rated assembly
- Repair of any existing plumbing piping work with new and improved material of like capacity (isometric drawing of the piping scheme is required upon submittal)
- Installation of drinking fountains and condensate drains in existing structures
- Replacement of existing water heaters with new ones of like capacity in single-family and duplex dwellings
- New installation of fixtures in existing space of dwellings where they can be accommodated with no increase in the size of the water distribution system, water service or house drain
- Replacement of existing low-pressure boilers, warm air furnaces, air conditioning units and air conditioning condensing units with new appliances of like capacity
- New electrical work incidental to the installation of air conditioning, equipment, clothes dryers and ranges or ovens in single-family or duplex dwellings
- Replacement of service equipment (meter base, main disconnecting means, distribution panel, service entrance conductors and feeders) in a single-family or duplex dwelling
- Installation of five or fewer devices or outlets where existing circuits and/or available space for circuits and service are adequate to support the load in single-family and duplex dwelling.
- Replacement of existing wiring with new wiring of same capacity in single-family and duplex dwellings provided the new wiring is a type approved for the use by the Florida Building Code.
- Installation of any fire, smoke or heat-detection devices in any single-family or duplex dwelling
- Installation of a burglar alarm, security system or doorbell in a single-family or duplex dwelling
- Installation of communications wiring in a single-family or duplex dwelling as covered by the Florida Building Code (2020) NFPA (2017), Chapter 8
- Any change of an existing transmission means from a digital alarm communicator transmitter to a fire alarm supervising station (certification statement in writing to the Fire Marshal must be provided by a certified fire alarm service company, licensed fire alarm company or licensed electrical contractor within 24 hours that all required signals remain operational after the new transmission means are installed)
- Installation of twenty (20) or fewer suppression heads or alarm devices provided the permit valuation does not exceed $5,000.00
Permits that do not qualify for over-the-counter will undergo a review by city staff. The review period can be up to 30 days, depending on workload, but is often much quicker. If there are questions or changes required to the permit information submitted, your permit will change from an "in review" status to "in review - requires resubmittal". If this happens, you will receive an email that your status has changed and you will be able to log into your account and view the comments/requested information. In such cases, the portal will be opened so that you can upload any required changes along with a response to comments form.
Once your permit meets all City requirements, your permit status will change to "Fees Due" and you will receive an email prompting you to log into your account and pay your applicable invoice(s).
4. Paying your Invoice: After receiving an email indicating your status has changed to "Fees Due", you will want to log into your account and pay your invoice by clicking on the brown box titled, "Make an Online Payment". For your convenience, you can pay online with a credit card. Alternatively, you can mail or bring in a check. If paying by check or cash, please subtract the credit card convenience fee from your invoice total. Once your fees are paid in full, your permit status will change from "Fees Due" to "Issued" and you will be able to start any work associated with your permit.
5. Printing your Permit Card: Once your invoice(s) have been paid, you will receive an email indicating that your permit status has changed from "fees due" to "issued". At this time, you will be able to log into your account and print your permit card.
6. Scheduling Your Inspections: When you are ready to schedule your applicable inspection(s), you will want to log into your account and click on the orange box titled "Inspections". Here you can request your inspections. Inspections requested prior to 4:00 p.m. (will extend to 5:00 p.m. starting January 1, 2023) will be conducted the following day, except for the following inspections:
- Site Construction Permits
- Fire Permits
- Right-of-Way Permits
You will also be able to see the results of your inspections and any comments by the inspector (if not passed). To see your inspection results, log into your account and go to "view my inspections" then click on the individual inspection.
7. Requesting your Certificate of Occupancy (C/O) or Certificate of Completion (C/C): After all of your inspections have passed, you will want to request a copy of your Certificate of Occupancy or Certificate of Completion. To do this, please contact our Building Official at email@example.com. Be sure to include the permit number(s) and which document you are requesting.
We thank you for choosing Maitland for your place to live and/or do business.