The City of Maitland is closely following updates from the Florida Department of Health regarding COVID-19. Residents are encouraged to stay informed for daily updates and activities.

Information Call Center

For health questions, email the Florida Department of Health COVID-19 Call Center or call 866-779-6121, 24 hours a day.

Firefighters in Protective Gear Checking PatientsFire / Medical Response

Firefighters/paramedics are equipped with protective apparel for emergency medical calls involving respiratory illnesses. Protection recommended by the U.S. Centers for Disease Control and Prevention includes masks, eyewear, gloves, and gowns. This is a preventive effort for the safety of first responders and patients. It is not an indication of special concern.

The best measure is to minimize the potential of virus exposure. Residents can help to prevent contraction of germs by following these simple steps each day at home and work:

Police Response

When requesting service, please notify the Police Department if you or others have symptoms of respiratory illness. You may be asked to step outside when an officer arrives.

Officers will stand at least six feet away to follow social distancing guidelines. In some cases, officers may wear personal protective equipment including gloves, masks, or gowns. This is a precautionary measure and is not an indication of respiratory illness.

You may be asked to provide a report or recorded statement over the phone.

Health Information

The Florida Department of Health is the lead agency monitoring infectious diseases throughout the state. The local Health Department office created a call center to answer questions regarding COVID-19. Call 407-723-5004 between 8 am and 5 pm on weekdays. The statewide COVID-19 Call Center is 866-779-6121, 24 hours a day. You may also email questions to the COVID-19 Call Center.


  • Wash your hands frequently with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing.
  • If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Do not touch your eyes, nose or mouth with unwashed hands.
  • Avoid close contact with people who are sick, and stay home when you are sick with respiratory symptoms. These conditions, however, are more likely due to influenza, a cold or other common illnesses.
  • Cover coughs and sneezes, and throw tissues in a trash can. If a tissue is not available, cough or sneeze into your elbow.
  • Clean frequently touched surfaces around your home or office using regular household detergent and water:
    • Cabinet handles
    • Countertops
    • Doorknobs
    • Light switches
    • Tables
  • If you are sick, get medical care.